Shipping & Return
Fast delivery options, free U.S. shipping on eligible orders over $75, and quick refunds you can rely on.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Small items
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Standard delivery Get it in 3-5 working days |
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Orders over $100: All day delivery. Order anytime: |
FREE |
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Orders under $100: All day delivery. Order anytime: |
$5 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
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Next day delivery Get it next day, 7 days a week |
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All day delivery. Order by 9pm. |
$5 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.
Large items
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Standard delivery Get it in 2 working days |
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All day Delivery from 7am - 8pm. Order anytime: |
Fromu$20 |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime: |
From $35 |
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Next day delivery it next day on weekdays |
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All day delivery from 7am - 8pm. Order by 7pm: |
Fromu$30 |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm: |
From $45 |
The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.
FAQs
Currently, we deliver to Haiti, Bahamas and the Dominican Republic. We plan to expand to other Caribbean countries in the future.
Delivery times generally range between 3–15 business days, depending on your destination and the shipping method selected.
Actual delivery times may vary due to factors such as customs clearance, carrier operations, and local logistics. An estimated delivery timeframe will always be provided at checkout before you complete your order.
We offer multiple shipping options to suit different needs:
Standard Shipping: Low-cost delivery for customers prioritizing affordability
Express Shipping: Faster delivery via trusted carriers for urgent orders
Secure Freight Shipping: Specialized delivery for high-value or sensitive items
Pickup Option (Where Available): Collect your order in person at a designated location
All available shipping methods and fees are displayed at checkout.
Yes. Customers are responsible for any applicable:
Customs duties
Import taxes
Clearance or handling fees
Go Save Store is not responsible for delays or extra charges from customs authorities.
- Orders can only be canceled before shipment.
Once an order has shipped, it cannot be canceled.
Refused or uncollected deliveries are not considered cancellations.
To return a product:
Contact our customer support to request a return
Receive approval and return instructions
Ship the item following the provided guidelines
Important: Unauthorized returns will not be accepted. Customers pay return shipping unless the return is due to our error.
- Opened or used cosmetics and personal care products
Electronics that have been opened, activated, or used
Clearance or promotional items
Gift cards or digital products
- Approved refunds are issued to your original payment method
Items are inspected before approval
Refunds are processed within 7–14 business days
Partial refunds may apply if items are returned damaged or without original packaging.
Notify us within 48 hours of delivery with:
Your order number
Photos of the item and packaging
We will provide instructions for replacement or refund. Failure to report within 48 hours may affect eligibility.
Yes. Where available, customers can choose to pick up their order in person at a designated pickup location. Pickup will be offered during checkout if the option applies to your order.
You can reach us through the official support channels listed on our website.
